Training & Support

Looking to get a helping hand with Merchello? Or some advice with a project? No problem.

General Support

We are a small company, offering a free project. We are not able to reply directly to individual non paid support requests. If you require paid support, then use the get a quote button.

The our.umbraco forum is where we do reply to general support questions when we can and give advice, but also the wider community is always there to provide help too.

It's always best for us to answer on the forum, so the answer is there for future reference for other Merchello users.


We are able to offer a limited amount of paid support and workshops to help you get up and running with Merchello.

Support/Consultancy is done via Skype, and is done via hourly Skype sessions and are charged out at $200 per hour (Become a Gold Partner and get a free 1 hour Skype session and 40% discount for ongoing support).

Workshops can also be booked, but currently they are only available in the UK and United States (West Coast) or via the tour.

If you are outside these areas, please do get in touch as we will always consider new areas for workshops.

Get A Quote

Upcoming Merchello Workshops

We do run occasional group workshops all over the world, below is a list of the current ones. New dates/locations will be announced on Twitter and our Blog.

Date Location
22 Sep 2016 London, UK. More Info
04 Nov 2016 London, UK More Info
16 Nov 2016 Huddersfield, UK More Info
08 Dec 2016 Bristol, UK More Info

Become A Merchello Solution Partner

Merchello's goal is to make you and your clients successful.

Because the needs of every partner are different, we offer two levels of partnership - Gold and Silver.

Each level has unique benefits, all with the goal of connecting partners to our community and helping them succeed.

Apply Today!

  • Get Listed On the official Merchello website
  • Priority Placement Get your business noticed
  • Get Merchello Leads From the Merchello website
  • Premium Support For your Merchello projects
  • Discounts On official Merchello plugins
  • Your Company Featured In our Newsletter